Thomas Jones is an import team leader at John S. James Co., an international freight forwarder and customs brokerage company. Growing up in Charleston, Thomas has always been fascinated by the maritime industry. His college degree in hospitality management and work experience in hotel and restaurant business help him to excel at John S. James Co. since customer service skills are important.
Thomas and his team oversee multiple shipments that come into the United States every day. His job involves communicating with customers to keep them up-to-date on their shipments and making sure customers comply with the constantly changing tax requirements and regulations.
His favorite part about his job is how things change from day to day. Staying on top of current events is crucial especially since current trade deals could affect the duty rates and taxes of imported goods.
Thomas’ colleagues at John S. James have diverse educational backgrounds. Depending on the position, the company does not require a college education.
Thomas believes if you are an organized individual who likes to stay on top of the current events, the maritime industry might be the right place for you.